// Legal

Terms of Service

The terms you agree to when you use this site or engage us on a project.

These terms govern your use of this website and, where we have not signed a separate agreement, the services Cyberunite provides. If we have signed a project contract with you, that contract takes precedence wherever it differs from this page.

What this covers

This policy applies to everything Cyberunite provides — this website, our client portal, and every product and service line we deliver or operate:

  • Web Development
  • AI & AI-Powered Apps
  • AI Fine-Tuning & Integrations
  • Mobile App Development
  • Web3 & Blockchain
  • Crypto Apps & Exchanges
  • Software & SaaS
  • Branding & UI/UX Design
  • Cloud & Hosting
  • ICT Training

It applies whether the work is delivered as a one-off project, an ongoing retainer, a hosted subscription or a training course, and whether you reach us through this site, the portal, a mobile app we publish, or a contract signed directly with us. We serve clients in Nigeria and abroad; this policy applies to all of them.

Who you are contracting with

Cyberunite is a company registered in Nigeria under the Companies and Allied Matters Act 2020 (CAC RC: 1475721 | FIRS TIN: 2622492622138| D-U-N-S: 66-982-6932). Notices under these terms are given by email to the addresses each party uses for the engagement, and take effect on the next working day.

Using this website

You may browse and use the site for lawful purposes. You may not attempt to gain unauthorised access, probe or scan our systems, introduce malicious code, scrape content at a volume that degrades the service, or misrepresent your identity. Several of these acts are offences under the Cybercrimes (Prohibition, Prevention, etc.) Act 2015.

Our services

We design and build websites, mobile applications, web applications, AI and AI-assisted products, and we set up and support business email. Each engagement is defined by a written scope, timeline and price — a proposal, statement of work or contract — agreed before work starts. Anything outside that scope is a change, quoted and agreed separately.

Your responsibilities

  • Give us accurate information, content and access in reasonable time.
  • Name someone who can give feedback and approve work.
  • Confirm you own, or are licensed to use, any material you supply.
  • Review deliverables within the agreed review period; work is deemed accepted if we hear nothing within that period.

Delays in these will move the timeline and may affect cost.

Fees, tax and payment

Fees, milestones and payment terms are set in your contract. Invoices are payable within the terms stated on the invoice, in the currency shown on it.

  • VAT. Fees are exclusive of Value Added Tax. Where Nigerian VAT applies we charge it at the rate in force under the Value Added Tax Act and show it as a separate line on the invoice.
  • Withholding tax. If you are required to deduct withholding tax at source, deduct it at the applicable rate and send us the WHT credit note. The deducted amount is treated as settled only once we receive that credit note; without it the invoice remains outstanding to the extent of the deduction.
  • Bank charges. For international payments, charges levied by your bank or an intermediary are yours; we must receive the full invoiced amount.
  • Late payment. We may suspend work on overdue accounts after written notice, and may charge interest on overdue amounts at the rate stated in your contract.

Intellectual property

You keep ownership of the content and materials you supply. On full payment, ownership of the bespoke deliverables we create for the project transfers to you, and we will sign any assignment reasonably needed to record that under the Copyright Act 2022. We keep ownership of our pre-existing tools, libraries, frameworks and know-how, and grant you a perpetual, non-exclusive licence to use them as part of the delivered work. Third-party and open-source components remain under their own licences, which we will identify.

Confidentiality

Each of us will keep the other's confidential information private, use it only for the project, and protect it with the same care we apply to our own. This survives the end of the engagement.

Data protection

Where we process personal data for you we do so as your data processor under the Nigeria Data Protection Act 2023, on the terms set out in our Data Protection Policy and in the data processing agreement attached to your contract.

Warranties and defects

We warrant that work will be performed with reasonable skill and care. For [30/60/90] days after delivery we will correct defects — work that does not match the agreed scope — at no charge. This does not cover new requirements, changes you or a third party make to the code, failures in third-party services, or issues caused by hosting we do not control.

Hosting, uptime and support

Where we host or operate a service for you, we aim for high availability but do not guarantee uninterrupted service unless a service level agreement says otherwise in writing. Planned maintenance is notified in advance where practical. We are not responsible for outages caused by your own infrastructure, your end users, or upstream providers and networks outside our control — including power supply, undersea cable faults and the availability of Nigerian internet service providers. Backups are taken as described in your contract; please keep your own copy of anything you cannot afford to lose.

Web3, blockchain and crypto work

This work carries risks that ordinary software does not, and you accept them when you engage us for it:

  • We give no financial, investment, tax or legal advice. Nothing we build or say is a recommendation to buy, sell or hold any asset.
  • Blockchain transactions are irreversible. Once a transaction is confirmed or a contract deployed, neither we nor anyone else can undo it.
  • Key management is yours. We never hold your private keys or seed phrases, and cannot recover them if they are lost.
  • Audits reduce risk, they do not remove it. A security review — ours or a third party's — is not a warranty that a contract is free of defects.
  • Regulation is active and changing. In Nigeria, digital asset activity falls under the oversight of the Securities and Exchange Commission and the Central Bank of Nigeria, and the rules have changed more than once in recent years. Obtaining any licence, registration or approval your product needs — in Nigeria and in every other market you operate in — is your responsibility. We build to the brief; we do not certify that the brief is lawful, and we will say so where we think specialist advice is needed.

Training

Course places are confirmed on payment and are subject to the cancellation terms in our Refund & Cancellation Policy. Course materials are licensed to the named attendee for their own use and may not be redistributed or used to deliver competing training. We may substitute a trainer of equivalent experience.

Limitation of liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be limited — including rights you have under the Federal Competition and Consumer Protection Act 2018 where you deal with us as a consumer. Subject to that, neither party is liable for indirect or consequential loss, loss of profit, revenue, data or goodwill; and our total liability for any claim is limited to the fees paid to us under the relevant contract in the 12 months before the claim arose.

Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including civil unrest, strikes, government action or restrictions, prolonged failure of power or telecommunications, and natural disasters. The affected party will tell the other promptly and both will work to limit the effect.

Term and termination

Either party may end an engagement on 30 days' written notice, or immediately for material breach that is not remedied within 14 days of notice. On termination you pay for work completed and costs committed up to that date. See our Refund & Cancellation Policy for what happens to money already paid.

Governing law and disputes

These terms are governed by the laws of the Federal Republic of Nigeria. We will try to resolve any disagreement in good faith first. If that fails, the dispute may be referred to arbitration in [LAGOS], Nigeria, by a single arbitrator under the Arbitration and Mediation Act 2023; otherwise the courts of the Federal Republic of Nigeria, sitting in the [LAGOS] judicial division, have jurisdiction.

How to contact us

Reach Cyberunite on any of these:

For anything that needs a record — a data request, an account deletion or a refund — please use email, so both sides have the request in writing. Phone and WhatsApp are best for quick questions.

Cyberunite is registered in Nigeria — CAC RC: 1475721 | FIRS TIN: 2622492622138| D-U-N-S: 66-982-6932.

We aim to acknowledge every enquiry within two working days and to resolve it within 30 days. If we need longer we will tell you why and give a revised date. Working days are Monday to Friday, excluding public holidays declared in Nigeria.

Questions about this policy?
Email info@cyberunite.com
Call +234 907 765 1569
WhatsApp +234 907 765 1569

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